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Managing your account
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Delivery
Problem with the product
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Guarantees and assurances
Frequently asked questions
What smart home products do you offer?
We offer a comprehensive range of smart home products including smart switches, lighting control, security systems, climate control, and home automation hubs. Our products are designed to integrate seamlessly with each other and with popular voice assistants like Google Assistant and Amazon Alexa.
Do you provide installation services?
Yes, we provide professional installation services for all our smart technology solutions. Our certified technicians ensure proper setup and configuration to maximize your smart home experience. We also offer remote support for DIY installations.
What support options are available?
We offer 24/7 technical support through phone, email, and live chat. Our team is ready to assist with any questions or issues you may have. We also have extensive documentation and video tutorials available on our website.
What is your warranty policy?
All our products come with a standard 2-year warranty against manufacturing defects. Extended warranty options are available for purchase. The warranty covers replacement or repair of defective products at our discretion.
Do your products work with other smart home systems?
Yes, our products are designed with compatibility in mind. They work with major smart home ecosystems including Apple HomeKit, Google Home, Amazon Alexa, and Samsung SmartThings. We regularly update our firmware to ensure continued compatibility.
What payment methods do you accept?
We accept all major credit cards, PayPal, bank transfers, and various mobile payment solutions. For large orders or business clients, we also offer invoicing options with net-30 payment terms upon approval.